FAQ

Yes. You can place an order as a guest with no obligation to create an account. We do recommend that you create an account, however, if you’d like to check your order history and have your shopping basket items and payment details saved for next time.

We usually ship out orders or have them ready to collect within 5 to 7 working days from the date of the order. However, this can vary. Our team will communicate any potential delays.

Currently, for orders placed through our website, we only ship within South Africa.

However we can also assist with export to neighbouring countries, please contact us for more information.

Flat rate of R250 per order.

Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.

Once your order has shipped, we will also provide you with the tracking details from our Courier partners to track your delivery.

Yes, we allow orders to be collected from our warehouse. Please note, our team will communicate to you when your order is ready for collection. Please do not arrive at our warehouse until you have received confirmation that your order is ready for collection.

To verify if you are elegible for a return, please refer to our return and refund policy for more information: Return and Refund Policy

In order to return and item, please contact us via email: hello@headboardsforsale.co.za with the details of your return and we will then advise on the process. 

You can contact us via:

• Call: 087 095 3924
• Email: hello@headboardsforsale.co.za
• Live Chat on our website

Products can viewed by appointment only. Please contact us for more information.